FAQ

Hints, Tips and FAQs


Our Expo Sale is running from 13th to 15th April 2019 and allows customers to receive 25% off one purchase during these dates. This sale does have a minimum spend of $50.00 not including postage. Postage will be charged at our regular rates.

The sale code will be available for all customers during the above dates and can be located on our Facebook page, Instagram page and website from 13th April. Our Expo Sale excludes all value packs, Bubblebubs new print range, discount flyers and gift vouchers.  If you have any questions, please do not hesitate to Contact Us.

When drying your nappies, inserts can be line dried whereas shells and covers are best dried in the shade to avoid deterioration of PUL and elastics from the sun.If you need to use a tumble dryer, always use low temperature and only dry inserts. PUL covers shouldn't be tumble dried.

Our customer review coupon allows customers who have written a review about us or our products to receive 5% off one purchase. This coupon does have a minimum spend of $25.00 and a maximum spend of $600.00 excluding postage; postage will be charged at our regular rates.

The customer review coupon will be available for all customers once a review has been written on our website. Our customer review coupon excludes all value packs, discount flyers and gift vouchers. If you have any questions, please do not hesitate to Contact Us.

Are you after more information on cloth nappies? Anything from the different types to how to clean them? Well the below links are great places for you to grab all the information you need.

Critters Creations' gift cards or vouchers are valid for 3 years from the date of purchase. They are also not redeemable for cash and only available for use at www.critterscreations.com.au.If you have any questions or concerns regarding a gift card or voucher which you purchased or received, please do not hesitate to Contact Us.

Our Boxing Day Sale is a 24 hour sale running on 26th December 2019 and allows customers to receive 15% off one purchase during these dates. This sale does have a minimum spend of $49.00 not including postage. Postage will be charged at our regular rates.

The sale code will be available for all customers on the 26 December and can be located on our Facebook page, Instagram page and website. Our Boxing Day Sale excludes all value packs, discount flyers, gift cards and packs.  If you have any questions, please do not hesitate to Contact Us.

Our On The Go Sale will be run late August to 7th September 2020 and allows customers to receive 20% off  all Swim Nappies, Rash Vests, Wet-bags and Change Mats during these dates. This sale does have a minimum spend of $25.00 not including postage. Postage will be charged at our regular rates.

The sale code will be available to customers through our Facebook and Instagram advertising campaigns.  If you have any questions, please do not hesitate to Contact Us.

Let’s help our Aussie animals! ⁠ ⁠ Between 27 January 2020 and 29 February 2020, Critters Creations will donate $1 to WWF from every item purchased in the following prints; Seedling Baby Icon Green, Icon Blue, Icon Red, Bubblebubs Lucy, Bubblebubs Bunji and Bubblebubs Wyla. Each of these prints has an Aussie animal which needs your help!⁠ ⁠
We are moving, so what better time to have a sale. Our Moving Sale is running from 5th to 12th May 2020 and allows customers to receive 25% off one purchase during these dates. This sale does have a minimum spend of $50.00 not including postage. Postage will be charged at our regular rates.
The sale code will be available for all customers during the above dates and can be located on our Facebook page, Instagram page and website from 5th May 2020. Our Moving Sale excludes all value packs, EcoNaps AI2 Nappies, discount flyers and gift cards.  If you have any questions, please do not hesitate to Contact Us.
Our lovely Brand Representative has requested a discount code. So of course we gave them one! The discount code will be available to customers via our Brand Representative and allows customers to receive 10% off one purchase.This discount code has a minimum spend of $25.00 and a maximum spend of $600.00 not including postage. Postage will be charged at our regular rates. Exclusions include all value packs, discount flyers, gift cards, sale items and packs.  If you have any questions, please do not hesitate to Contact Us.